Question 1

How do I search for accommodation on Paliec Latvijā?

Accepted Answer

On the homepage choose dates, location and number of guests, or browse by category - guest houses, saunas, apartments, campsites and event venues. You can sort results by price, rating or distance from Riga.

Question 2

Do I need to create an account to send a request?

Accepted Answer

You don't need an account to browse listings, but a free account is required to send a booking request and save favourites.

Question 3

How does a booking request work?

Accepted Answer

Send a request to the host. The host checks availability and confirms the booking. Statuses: Request sent, Awaiting host confirmation, Confirmed, Declined. Most hosts respond within 24 hours.

Question 4

How are payments for accommodation handled?

Accepted Answer

Paliec Latvijā does not accept or process payments for accommodation. The guest and host agree directly on the payment method (bank transfer, cash on arrival, etc.).

Question 5

What is the cancellation policy?

Accepted Answer

Cancellation and refund terms are set individually by each host and agreed directly between the parties. We recommend agreeing in writing before confirming the booking.

Question 6

How much does it cost to publish a listing?

Accepted Answer

Publishing a listing requires an active annual plan. See the Pricing page for plan details and add-ons.

Question 7

How quickly is my listing published?

Accepted Answer

After reviewing your submission and photos - usually within 24 hours on business days.

Question 8

Can I sync my calendar with Airbnb or Booking.com?

Accepted Answer

Yes. We support iCal sync with Airbnb, Booking.com and other platforms to avoid double bookings.

Question 9

How do I receive payments from guests?

Accepted Answer

Paliec Latvijā does not accept or transfer booking payments. You agree directly with the guest on the payment method and issue documents directly to the guest.

Question 10

What does “Verified information” mean?

Accepted Answer

Before publishing a listing, Paliec Latvijā checks the completeness of the submitted information. This check is not a physical inspection of the accommodation and is not a guarantee of service quality.

Question 11

How do I report a problem or complaint?

Accepted Answer

Write to atbalsts@palieclatvija.lv or use the Contact form. We will reply within 1 business day.

Frequently asked questions

For guests

For hosts

Safety and support